Search found 9 matches

by mq20166415
11 Jul 2017, 21:12
Forum: Technical problems
Topic: Critical simcorder soft error
Replies: 4
Views: 3280

Re: Critical simcorder soft error

Mi Maciej,

See screenshots attached. I am unable to 'send error via internet'.

Regards,
Josh
by mq20166415
28 Jun 2017, 21:28
Forum: Technical problems
Topic: Critical simcorder soft error
Replies: 4
Views: 3280

Critical simcorder soft error

Hi,

I'm getting this error:

access violoation at address 00443A98 in module 'SimCorder.exe'. Read of address 626F2073

It causes my logging and alarming to stop which is a critical error, please help me fix it immediately.
by mq20166415
24 Jan 2017, 04:08
Forum: Technical problems
Topic: SimCorder Soft issue
Replies: 13
Views: 9250

Re: SimCorder Soft issue

Hi Maciej, That has made a big difference thanks, I can now see data logging every minute for the selected points. My next questions is regarding the data logging capability. I purchased the licence keys for the data logging and entered the keys on the multicon but SimCorder Soft is not detecting a ...
by mq20166415
11 Jan 2017, 20:56
Forum: Technical problems
Topic: SimCorder Soft issue
Replies: 13
Views: 9250

Re: SimCorder Soft issue

Hi Maciej, Happy new year! I changed the logging interval to 15 seconds and it didn't fix the issue, it seemed to reduce the gaps, so I was getting a reading from every 3 minutes to 15 minutes but that's all. I tried increasing the logging interval more but it didn't have an affect and today the log...
by mq20166415
22 Dec 2016, 21:13
Forum: Technical problems
Topic: SimCorder Soft issue
Replies: 13
Views: 9250

Re: SimCorder Soft issue

Hi Maciej, I've attached a picture of the current semi-scada, I plan to expand on this in the future but obviously have not progressed far as I'm trying to work out these more critical issues first. I don't know what the SRS-2/4-Z16-B1a-001 is, we use a RS485 to ethernet converter (NPort 5150). I ve...
by mq20166415
14 Dec 2016, 20:05
Forum: Technical problems
Topic: SimCorder Soft issue
Replies: 13
Views: 9250

Re: SimCorder Soft issue

Hi Maciej,

Yes I can show data using reports but it has most data missing and lines up with the gaps on the graph.

If the buffer is required during installation then it would be there

I will send the .mdb files by email

Regards,
Josh
by mq20166415
06 Dec 2016, 20:24
Forum: Technical problems
Topic: SimCorder Soft issue
Replies: 13
Views: 9250

Re: SimCorder Soft issue

Hi,

The SimCorder version is Server 4.2.1 running on Windows 8.1 Enterprise, 64-bit
by mq20166415
05 Dec 2016, 23:26
Forum: Technical problems
Topic: SimCorder Soft issue
Replies: 13
Views: 9250

SimCorder Soft issue

My SimCorder soft server is having major issues. When ever I adjust the 'period' on the graph of the 'current measurement' I lose all the data? I get black bars all along the graph (see pic attached). Also whenever I minimise the window I can't re-open the window without closing the software and re-...
by mq20166415
05 Dec 2016, 21:06
Forum: Technical problems
Topic: Simcorder Soft error
Replies: 0
Views: 1292

Simcorder Soft error

As you can see in the attached picture, my SImCorder soft server (4.2.1) seems to be 'corrupting' my data. There are these black line s in the graph and massive amounts of data are lost so I can't download the data either. How can I recover all the data?